EV maker partners with Global Assure for 24/7 support, mobile charging, and more—because even futuristic cars need good old-fashioned desi backup.
VinFast, the Vietnamese EV giant making a fast-and-furious entry into the Indian market, has just signed a high-voltage pact with Global Assure, one of India’s most reliable roadside saviours, to supercharge its customer service network across the country.
With its premium electric SUVs — the VF 7 and VF 6 — getting ready to roll onto Indian roads (and into Instagram reels), VinFast is plugging into a robust after-sales ecosystem. And who better than Global Assure to keep those EVs — and their owners — cool, calm, and fully charged?
“We’re not just launching cars, we’re launching comfort,” said Pham Sanh Chau, CEO Asia of VinFast, while announcing the partnership. “With Global Assure at our side, customers can expect assistance that’s prompt, reliable, and just a toll-free call away — even if your EV panic happens in the middle of a monsoon chai break in remote Maharashtra.”
🔧 What’s in the VinFast–Global Assure Toolkit?
- Dial-a-Help (Literally):
A 24×7 call center (📞1800-571-8888) and email support (📧 vfcareindia@vinfastauto.in) ready to answer everything from “How do I charge this thing?” to “Help, I left my charger in my nani’s house.” - RSA: Roadside Angels:
Whether it’s a flat tire or a flat battery, help is on its way across the Indian highway maze. - Mobile Charging Cavalry:
Think of it as EV Room Service — except instead of biryani, they bring you electricity. - Service on Wheels:
A fleet of mobile vans ready to play paramedic to your vehicle’s surprise ailments. Basic repairs, zero drama.
Manish Vij, Co-founder and CEO of Global Assure, was equally charged:
“India’s roads are unpredictable. But VinFast customers? They’ll always have predictably great service. We’re thrilled to ensure every journey is smoother, safer, and worry-free—even if it’s just a midnight pani-puri run.”
⚡ From Vietnam to Vadodara, VinFast Means Business
The collaboration isn’t just about reactive repairs — it’s about proactive peace of mind. As VinFast prepares to debut its stylish, tech-laden electric SUVs, this partnership ensures the brand doesn’t just stop at sales — it delivers an entire experience.
